Warranty

The Geigex Gi-01 comes with a 12-month warranty from the date of delivery.

What's covered

Defects in materials and workmanship under normal use. If your Gi-01 develops a fault in the warranty period, we will repair or replace it.

What's not covered

Damage from accidents, misuse, water, opening the device, or normal wear; and batteries.

How to claim

Email support@geigex.com with your order number and a short description of the problem.

Your rights under Australian Consumer Law

This warranty is in addition to other rights and remedies you have under the law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.